Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we're committed to promoting responsible gaming practices. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses by gambling more than intended.
Age Verification
Fair Go Casino is strictly for players aged 18 years or older (or the legal gambling age in your Australian state or territory). By accessing our platform, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activity from family, friends, or partners
- Spending increasing amounts of time and money on gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Neglecting work, study, or personal relationships due to gambling
- Lying about the extent of your gambling
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Restrict the amount you're willing to lose during a set period
- Time-Out/Reality Checks: Take breaks with reminders about your gambling session duration and expenditure
- Self-Exclusion: Temporarily or permanently exclude yourself from Fair Go Casino and access to gambling platforms
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools, contact our customer support team or visit your account settings.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling service and support for problem gambling in Australia -
Gambling Help Services (State-Based)
Contact your local state gambling helpline for immediate support and information
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free emotional support and practical help for problem gamblers and their families -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Research, education, and prevention resources for problem gambling
United States
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National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-522-4700
Support, resources, and referrals for problem gambling
Germany
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Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
German Federal Centre for Health Education providing gambling addiction support
If You Need Help, Reach Out Now
Problem gambling is a serious issue, but help and support are available. If you or someone close to you is struggling with gambling:
- Contact one of the support organisations listed above
- Speak to a trusted family member or friend
- Visit your GP or mental health professional
- Use our self-exclusion tools immediately
You don't have to face this alone. Seeking help is a sign of strength, not weakness.
Fair Go Casino's Commitment
Fair Go Casino is committed to providing a safe and responsible gaming environment. We support all players in making informed decisions about their gambling. For more information about our responsible gaming policies, please contact our customer support team.